Hotel Indigo Cleveland Downtown By Ihg, Cleveland

The hotel had comfortable and clean rooms decorated with modern touches, but noise from the A/C unit outside and a drippy faucet affected my stay. The service was a mix of a rude housekeeping encounter and extremely helpful staff. The location was perfect for sports events but road closures caused inconvenience. The dining was expensive but had a great variety for guests. Overall, a decent stay with some drawbacks.

When we checked in, the staff seemed a bit lost, but they managed to upgrade us to a spacious suite on the 5th floor, which was very clean and large. The service, despite a small hiccup of being asked to move tables, was friendly and amazing. The location was terrific until events closed off access, but it was close to entertainment and attractions. Dining was top-notch with tapas that surpassed typical hotel offerings.

The hotel was spacious with great room amenities like complimentary water, coffee, and a large private bathroom. However, the proximity to the elevator caused some noise disturbances during the night. The service was outstanding, with staff catering to special requests and providing helpful recommendations. The location was perfect for exploring downtown Cleveland, though finding the hotel was a bit tricky. Overall, the experience was positive with minor inconveniences.

My stay at the hotel was pleasant overall. The rooms were very nice and clean, although a bit dated in style. The service was friendly and helpful, and the location was great with many nearby attractions. The dining experience was satisfactory, and the facilities offered were decent.